that manages all aspects of a mediation program including case management, scheduling, mediation preparation, document exchange, outcomes, reporting and accounting.
Mediation Case Manager Platform is robust web-based software
Customization
Each mediation program is governed by a unique set of rules and circumstances. Particularly, large-scale mediation programs can require a great deal of customization. The MCM can be customized for your particular program. The list below provides examples of how the system can be customized:
MINOR CUSTOMIZATIONS
- Creating Automatic Case Tasks to help with timeline requirements
- Changing the list of mediation outcomes
- Reports
MAJOR CUSTOMIZATIONS
- Complex forms and Letters
- Batch Letter Generation Printing
- Custom workflows with specialized logic
- Adding new system roles and processes (such as financial counseling)
- Custom system logic and formulas
- Full accounting features and reports